We are very sorry if you have sent us a message and haven’t received a response yet. We have received an extremely high volume of emails due to the holiday season.
We are working hard to accommodate you as our customer.
If your issue still needs to be addressed then we would like to hear back from you.
We have now implemented a LIVE CHAT service on this website.
This is now the fastest, most efficient way to contact us. Live chat will be available during our operation hours which are Monday – Friday 8:00 AM to 5:00 PM MST (excluding holidays).
We are also accessible during the same time frame via our toll free number 1-877-560-7290 but due to high call volume not all of the calls are getting through. If you are having trouble getting through or simply want faster service we urge you to go to fabtech.net during our operating hours and chat live immediately with one of our agents.
You can also send us an email or eBay message but we ask that you be patient for a response. We will respond to it as soon as possible.
We would appreciate it if you would allow us to resolve any issue you might have before leaving feedback or opening a case on eBay.
If you need a replacement or need to return an item please see our new RETURNS page.
If you have a missing or defective accessory please click here to request a replacement.
This site also has instructions and demo videos for many of our products.
If you need a tracking number for your package you can find it by going to My eBay and locating your order.